This weekend I worked on updating my profile and shop policies.
Things to include in your shop policies are:
Welcome.
Include information you believe shoppers need to know to be comfortable buying from you. Don't forget to add in your personality.
Payment.
Let buyers know what forms of payment you accept.
Shipping information.
- How do you ship items?
- Do they come gift wrapped?
- How long after payment do you ship?
Refunds and Exchanges.
Be clear on what your policies are when it comes to damages, lost packages, wrong fit, and etc.
Try to avoid be negative. Use your words wisely and keep it warm and friendly.
for more information read this article
service-tips-for-sellers-creating-policies-that-work
Happy Day folks.
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